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I.C. HOLLYWOOD COSTUME

Our Return Policies














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We'll explain our current business and ordering policies on this page. Please read in full and understand before Ordering these are our company policys and you are agreeing to these terms at Time of order. NO REFUNDS NO EXCHANGE!




























Shipping and Handling

We attempt to process your order as soon as we receive it.
please allow 6-8 weeks for delivery to the continental United States.
Sometimes due to "High order volume" we are unable to complete orders in the normal turnaround time. This is because of the time it takes to manufacture a quality costume. and the process can NOT in any way be "shortened" or "rushed" in any way. The machines and people it takes to manufacture the garmets is limited.

We offer the following shipping methods:

Standard UPS Ground
UPS Second Day
UPS Overnite
USPS Priority Mail

This Depends on location of shipment(s). and Number of items ordered.
 
NO Partial Orders will be shipped! Only Complete orders.




































Returns

Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

Due to our costumes being "Custom Made" we can not offer cash refunds. only even exchanges at our discretion. and or changes in the originally ordered merchandise.
 
If I.C. Hollywood Costume Company finds reason on our Part to offer a Refund or if a Refund is absoluetly the only option. All Materials, Labor, Design Time and Shipping will be deducted and a written Bill or E-mail sent with Refund Balance. Our Time at I.C. Hollywood Costume is valuable and therefore must be paid for our services and Materials.




























NOTICE! NO CUSTOMERS NAMES, E-MAILS, ADDRESSES, PHONE NUMBERS OR PERSONAL INFORMATION WILL BW SHARED WITH ANY OTHER CUSTOMER(S) OR COMPANY IN ANY WAY, SHAPE OR FORM. SO DONT ASK!

MAKE PAYABLE TO:
I.C. HOLLYWOOD COSTUME
P.O. BOX 442
BRISTOL, VIRGINIA
24203-442
 
NO NEW ORDERS ACCEPTED!
WE ARE CLOSED!!!!!!

Do you have any questions? Send us an e-mail at:

hollywoodcostume@yahoo.com

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